Shipping :

• Orders are processed within 7–12 business days, except for urgent orders, which require 3–6 business days.
• Delivery within Kuwait is available for all areas for 3 KWD, except for:
• Mutlaa: 4 KWD
• Um Al-Hayman: 4 KWD
• Sabah Al-Ahmad: 5 KWD
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• A tracking number will be provided to the customer once the order has been shipped through the delivery company.

Exchange :

• No exchange is allowed for custom-made items or special offer items.

Important Notes :

• Processing and delivery times may vary during peak seasons or official holidays.
• The customer is responsible for ensuring the accuracy of the phone number and address to avoid any delays in delivery.

Cancellation Policy

• Orders cannot be canceled after processing has begun.
• Urgent orders and custom-made items are non-cancellable under any circumstances.
• If a cancellation request is submitted before processing begins, it will be reviewed based on the current status of the order.
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We are always committed to providing a professional and reliable service to ensure your complete satisfaction.